Return Policy

Returns

Our return policy is valid for 14 days from the date of delivery. If more than 14 days have passed since your order was delivered, we regret that we cannot offer a refund or exchange. All international orders are final sale and are not eligible for returns, refunds, or exchanges.

To qualify for a return, the item must be unused, unopened, and in its original packaging. Any item that has been opened, used, or tampered with may be subject to a minimum 15% restocking fee, which could increase depending on the extent of use or damage.

You are responsible for generating the return shipping label and covering any return shipping costs. If an item is sent back without prior approval, we reserve the right to deny the return.

Once we receive your return, we will inspect the item and process your refund or store credit. Please allow 2-3 business days after we receive the returned item for the inspection process before your refund is issued.

Refunds

When your return is received and reviewed, we will notify you via email regarding the status of your refund. If approved, your refund will be processed back to your original method of payment or issued as store credit, depending on your preference.

Refunds typically take 5-7 business days to appear in your bank or credit card account. The exact processing time depends on your financial institution.

Late or Missing Refunds

If you do not see your refund reflected in your account after the expected processing time, we recommend the following steps:

• Check your bank or credit card statement again.
• Contact your bank or credit card provider, as it may take some time before the refund is officially posted.
• If you have done both and still have not received your refund, please contact us at [email protected] or use this form for further assistance.

Shipping Returns

Before returning an item, please email [email protected] to receive return instructions, including the appropriate return address.

Customers are responsible for the shipping costs associated with returning their items. Shipping fees are non-refundable, and if you receive a refund, the cost of return shipping will be deducted from the total refund amount.

The time it takes for an exchanged product to reach you may vary depending on your location.

If you are returning an item valued over $75, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned package and are not responsible for lost or missing return shipments.

For any further questions or concerns regarding our return policy, feel free to reach out to us at [email protected] or use this form.